There are 11 kilometres of Tonga Power underground cables in Tongatapu and 2 kilometers of underground cable in Vava’u. Damaging just one cable costs a lot of money, isolates large numbers of people from vital services or worse still, leads to serious injury and fatality. There have been incidents where heavy machineries have dug up Tonga Power’s underground cables (e.g.; road works). This can cause unplanned power supply disruptions.
If you are living in an area where there are power lines, make sure you call Tonga Power before digging or anyone intending to dig up roads, footpaths, carry out excavation works, cut trees or carry out any kind of construction work near any of Tonga Power’s assets, contact the nearest Tonga Power office prior to carrying out the work. This is to ensure the safety of those carrying out the work and members of the public.
Furthermore it will prevent any unplanned disruption of power supply to Tonga Power’s valued customers. You are requested to contact the Tonga Power 24-hour service lines on these numbers
28344 or 21344 – Report a Fault
944 – Emergency Respond Number